You’ll want to pay attention to this – SO listen up! This is Sandra Tsing Loh with the Loh Down on Science and the science of LISTENING! But you might be in a crowd right now! How does your brain focus on MY voice while ignoring other conversations around you?
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“This call may be recorded for quality assurance.” This is Sandra Tsing Loh with the Loh Down on Science, saying: Okay, but who’s assuring the quality? Maybe a company like Marchex. It analyzes customer-service calls for businesses. Say you call your cable company about your bill. Marchex can tell them
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